City Sightseeing Italy logo Sightseeing Experience logo
go to cart
Discover all the cities

Citysightseeing Italy map
Torino Milano Verona Padova Venezia Genova Livorno Firenze Roma Napoli Sorrento Amalfi Messina Palermo
  • What do the tours include: a commentary or a guide?

    Open close FAQ

    All our tours include a commentary recorded listenable individually through headphones, our comments will tell you all about the history, culture, traditions and curiosities of our cities.

  • Is the possibility of finding available seats on the same bus granted also for big groups?

    Open close FAQ

    Finding the seats needed to host numerous groups on one single bus might be not always possible and spreading the group on more than one vehicle can, therefore, be necessary. Anyway, we suggest asking for an estimate for the bus booking for the group exclusive use. 

  • What does "SKIP THE LINE" ticket mean?

    Open close FAQ

    All the Skip the Line tickets allow you to skip the line of entry to attractions, thus saving a lot of time.

  • Are there special rates for people with disabilities?

    Open close FAQ

    Blind passengers and people in wheelchairs have free access as long as they are together with payor.

  • When does the validity of my pre-purchased ticket start from?

    Open close FAQ

    The actual validity of your pre-purchased ticket starts from the moment of the voucher exchange, which can be carried out whenever you prefer during the hours of service on the date indicated on the voucher.

  • It is mandatory to print the voucher?

    Open close FAQ

    Yes, it is mandatory.

  • Are the double decker buses accessible to wheelchairs, disabled people and/or passengers with reduced mobility?

    Open close FAQ

    Most buses have an easy access for disabled people and/or passengers with reduced mobility.  For further information our customers can consult our website.

  • Where can I buy my ticket?

    Open close FAQ

    Tickets can be purchased on our website, on all our buses, from ground staff where present and in our Visitor Center

  • Do you offer group discounts?

    Open close FAQ

    The reduced group fare is available only for groups larger than 10 people. If the group is  larger than 10 people, you can contact the office of the city where you want to take the tour. All the contacts (phone numbers and e-mail addresses) can be found in the section “contacts”.

  • What are the arrangements for reimbursement for the Open Bus services?

    Open close FAQ

    At City Sightseeing® discretion, in exceptional circumstances, should a refund be agreed to. Refund requests should be produced within 10 days from the date of the tour and sent to together with the original ticket of the tour; the following information must be provided: date of the purchase of the voucher, order number of the voucher, name of the customer (the same as the one on the voucher); If granted, the refund will be subject to an administration fee of 20% of the order value; Customers will be refunded through the credit card which they used for the purchase within 60 days from the date of the tour.

  • Close
    29 August 2017

    Rome City Sightseeing - Route Detour

    The passage of the Open Bus along via dei Fori Imperiali is temporarily deflected along Via Cavour

    14 July 2017

    City Sightseeing Palermo - Interruption

    Every Sunday, because of the closing of via Ruggiero Settimo, the stop # 2 "Teatro Massimo" line A (red) will be suspended.